Shipping & returns

SHIPPING

Shipping will take 3-10 business days, depending on your location.
Shipping costs depend on your location and will be calculated at checkout. 

RETURNS

We have a 14-day return policy, which means you have 14 days after you have
received your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its
original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@passaro-amsterdam.com or via our contact form. If your return is accepted,
we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Please note that original shipping fees are not refundable. All discounted purchases are final and non-refundable.

You can always contact us for any return and refund question at info@passaro-amsterdam.com